FAQs

, Frequently Asked Questions

Feel free to ask anything: 

just email us : admin@genuinebattery.com 

WhatsApp: +91 9429828662

 

  • What Is Delivery Time?

Mostly All orders are Disptch within 24 hours of order Received, Now order delivery may Take 1-5 Working Days depending upon the Consignee Location.

 

  • Which are your Logistics/Courier Partners?

We have many options like FEDEX, DELHIVERY, ECOM EXPRESS, DTDC  etc.

We prefer couriers depending on Consignee Locations. 

  • What are Shipping Charges?

We are Giving Free Shipping On Orders Above Rs.299

If Order Amount is Less than Rs.299 than we are taking Flat Rs.45 Shipping charge for all India Delivery.

 

  • How can I Track My Order?

As your order is Ready For Dispatch we will give you Tracking Details via mail.

You can Track your orders with that Details,

If you need more info regarding the same, you can WhatsApp us On +91 9429828662 (Availble 24*7)

 

  • Does my PinCode is serviceable?

We have All India Delivery Network With the help of top logistics companies.We are using INDIAPOST(Speed Post/ Parcel)for Remote Delivery Pincode.

 

  • What is your Customer Service Number?

You can Contact us on WhatsApp +91 9429828662 or

Email on admin@genuinebattery.com

 

  • What is your Location?

We are located In Vadodara, Gujarat, India.

All Our Inventory will be dispatch from Our Vadodara Unit.

 

  • What Is Your Liability On Batteries?

Our Liability Limited to Replacement of Battery

 

  • How can I choose A Battery for my Hearing AID?

Most hearing aids run on zinc air batteries. The size you need depends on which type of hearing aid you have. There are four sizes of batteries for  hearing aids, each coded with a number and color

Battery types

Size 10 - YELLOW

Size 13 - ORANGE

Size 312 - BROWN

Size 675 - BLUE

Check your user instructions for the hearing aid battery that suits your hearing aids.

 

  • Is this a genuine battery?

All Batteries Available on Our Store is Genuine/Authentic.

We are wotking on Inventory Based Model, so Basically all Items are store and sold by Us. That's a Reason Behind Genuine Battery.

 

What are some good hearing aid battery care tips?
  • Store hearing aid batteries at normal room temperatures.
  • Do not refrigerate.
  • Wash your hands thoroughly before changing batteries. Grease and dirt on the batteries may damage the hearing aid.
  • Leave the battery compartment of your hearing device open at night so moisture can escape. Doing so will keep the battery from corroding and damaging the hearing aid.
  • Remove dead batteries immediately. A completely discharged battery may swell and become difficult to remove.

 

  • How do I know if I should change batteries?
  • Change your batteries if sounds become distorted or you have to turn up the volume more than usual.
  • Some hearing aids will also make a small beeping sound when the battery is low. Be sure to switch batteries immediately when you hear the alarm.
  • Hearing aid batteries often lose power very suddenly, so it's smart to carry an extra set of batteries with you at all times.
  • To protect against discharging your backup batteries, keep them away from coins, keys or other metal objects.